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Welcome to our FAQs page! We're so glad you're here to learn more about us and our services. Our goal is to provide you with all the information you need to make informed decisions about your home improvement projects. So, take a look around, and if there's anything else you'd like to know or any information you think is missing, please don't hesitate to reach out to us. We're here to help!
We hope this resource will help you find the answers you're looking for. If you still have questions, don't hesitate to reach out to us directly at 928-536-4031. We're always here to help and support you.
A fresh air kit brings cold air from outside your home to the air intake. Doing so assures that enough fresh air is available for efficient combustion. It also means you are not burning the air you already warmed. A fresh air kit can be installed through the wall or sometimes through the floor. Most manufactured homes are required to have a fresh air kit installed on their stove.
Most of our wood stove units can be installed into mobile homes. Not all of them though so it is always a good idea to check the stoves manual or contact a professional.
Direct-vent products derive their combustion air from outside of the home. This is often achieved through either side by side vent pipes or pipes designed with one pipe inside another. One of the two pipes brings in the fresh air and the other expels exhaust gases. Direct-vent products are generally considered to be more efficient than B-vent models. We offer both models in several different units.
No! Most of our units comes with the option to purchase a separate conversion kit that allows the use of liquid propane (LP). Get a qualified professional to do this so your unit works properly. Need one? Call us! We also work on both natural gas and LP units that are having difficulties functioning.
There are some units that allow for tvs to be installed above them. There are strict clearances that have to be met to allow for this install. The right unit must be chosen to eliminate melting or catching the wall on fire.
There is typically a name plate with a serial number and other information located on the rear of most stoves or on the inside of inserts. This will give you the information required to know what unit you have.
There could be a few things wrong with your unit. It is always best to call a qualified professional to help diagnose it. Sometimes it could be wet wood, clogged chimney with creosote or animal, unconnected pipe and more. A correctly installed unit should not blow smoke back into the home. If this is happening, something is wrong. Give us a call to come check your home!
Different brands come with different warranties. Those warranties also cover different parts and components on units. It is best to ask or look up the warranty for the unit you are considering purchasing.
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